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Old 04-16-2010, 12:34 PM
CovalentWorks CovalentWorks is offline
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Default Question on email of interconnect confirmation

Hello Todd,
I tested Inerconnect Add successfully in test environment. I can receive PENDING status immediately. After one hour I received email of interconnect confirmation.
1. Do you do something on your end to trigger interconnect so the email can be sent?
2. In live scenario, will we receive confirmation immediately (except for special cases)? Who will complete the interconnect and send email to us?
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Old 04-16-2010, 12:50 PM
Todd Gould's Avatar
Todd Gould Todd Gould is offline
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InterconnectAdd() as an expert engine behind it that makes many decisions based on many parameters including Trading Partner VAN and previous interconnects.

Based on the information they system determines whether it can immediately confirm the interconnect or move it to pending status.

If the Interconnect Request is moved to Pending, then it is forwarded to NetOps for completion. Time to confirmation is dependent on the VAN and other factors. Normally, these are cleared in less than 24 hours.

The particular interconnect you set up today was to an ID on the ECGrid Test mailbox. When I saw the request come up on my dashboard, I moved it to Confirmed status.

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